


Consumers may search for that person’s contact information at. Before filing an RDA, consumers may contact a designated company employee who has authority to resolve complaints regarding these services and equipment. Learn more about resolving accessibility problems and filing Requests for Dispute Assistance (RDA) with FCC at. To implement the CVAA, the FCC established new procedures for filing Requests for Dispute Assistance about accessibility problems with the following: telephone services and equipment advanced communications services and equipment and Internet browsers built into mobile phones. To submit annual recordkeeping certifications or to enter or update contact information go to. Contact information must be updated within 30 days of any material change. Entities that are subject to Section 255, 716, or 718 of the Communications Act must maintain records of the efforts they take to implement these accessibility requirements and submit recordkeeping compliance certifications and contact information to the FCC annually by April 1 in accordance with the FCC's rules. Recordkeeping Compliance Certification and Contact Information Registry. To implement the CVAA, the FCC established new accessibility requirements for advanced communications services and equipment and for Internet browsers built into mobile phones.

Public Law 111-260 signed by President Barack Obama on October 8, 2010.

The purpose of the Twenty-First Century Communications and Video Accessibility Act (CVAA) is to help ensure that individuals with disabilities are able to fully utilize communications services and equipment and better access video programming.ĬVAA.
